Airport altruism: chasing happiness on the way to somewhere else

Illustration: Pascal Blanchet

Illustration: Pascal Blanchet, enRoute Magazine

I have to thank Paul Zak for inspiring my latest piece in enRoute Magazine. Paul is the neuroscientist whose book, The Moral Molecule, explores the incredible role that the hormone oxytocin plays in human behaviour. Its lesson is straightforward: our brains reward us for being nice to other people.

As I explain in the story, Paul is not a shy guy. He lives the lessons of his science, which means that even when flying, he’ll find reasons to hug strangers and soak up the resulting oxytocin benefits.

Not all of are quite so forward. I had to screw up a lot of courage to offer help to total strangers in my travels. Meanwhile, as we all know, it can take even more courage to ask for help. But if Paul’s science is correct, when you give other people the opportunity to help you, you are also giving them the chance to benefit from the feel-good glow of the travelling altruist.

My editors at enRoute smartly cut the fat out of my story. My original ending detailed my own challenging attempt to ask for help at the airport and then on the Metro in Mexico City. Here is that ending, in all its unedited glory:

…Still, I began to wonder: If, as they say, it is better to give than to receive, then a truly altruistic traveler would flip the kindness intervention completely, and offer someone else the opportunity to be nice.

 A few months ago I landed at Benito Juarez Airport in Mexico City. I happened to be recovering from knee surgery at the time. In other words, this was my chance.

I exaggerated my limp as I made my way from baggage claim to customs, dragging my carry-on bag like a robin with a broken wing. This produced not a single offer of help. I collected my suitcase and ignored the rows of taxis waiting outside—it would hardly be altruism if I paid someone to assist me, would it? I made my way along a neon-lit promenade towards the Terminales Metro Station, still limping, but now sending a pained expression to anyone who caught my eye. Still no offers.

It was more than a little frustrating. Here I was, ready to facilitate a huge hit of happiness, and not only was nobody taking the bait, but my knee was really starting to throb.

 Design came to the rescue. The metro station featured not a single escalator, just staircase after punishing staircase. By the time I had hauled my bags down to the station’s turnstiles, I was red-faced, breathless and quite honestly suffering, and legitimately in need of help. I stood at the bottom of the next staircase, letting my pain pour through my expression, and wondering why the hell I hadn’t just taken a cab.

An ancient woman with a leathery face and a walking cane offered me a sympathetic gaze. I let her pass. A gaggle of teenage punks with super-sized Mohawks charged past. Too fast. Everyone else seemed in such a hurry.

Then a gentle-looking Mexican couple appeared amid the throngs. There was a tenderness to them, but it was directed at their two young children. I could not get eye contact. They needed encouragement.

 “Ayúdame!” I wailed as they passed. “Please, I need help!”

 It took a few seconds. Then, without a blink, the man handed his son over to his wife, ripped my suitcase from my hands and hoisted it over his shoulder. I followed him up the stairs, limping for real.

“You are very kind,” I said as we shuffled onto the next train.

“Most people are very kind,” he replied as he pushed my suitcase towards me. “You just have to ask.”

As we took our seats, the man looked to his wife and his children, and they looked to him, and then we all looked to each other, and after a minute or so we were all smiling collectively, as though we had shared a happy secret. The oxytocin was flowing. Oh, yes. I felt grand. I was sure that they felt even grander. I would not have minded taking some credit.

“Let me tell you about the science of happiness,” I said.

But now the train had stopped, the doors had slid open, and my new friends were already on their feet. I waved through the window as they disappeared into the crowd, and I was again surrounded by strangers. They struck me as just my kind of people.

Metro, Mexico City (Charles photo)

Metro, Mexico City (Charles photo)

 

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Green, Grey and the Good City: learning from Berlin

On a blustery, rainy July day, more than 40 people showed up to join an urbanist experiment at the BMW Guggenheim Lab in Berlin. I was amazed to see them. For one thing, the weather was miserable. For another, none of them knew exactly what they were about to be subject to. This, I learned, was typical. Berliners are up for it, especially if they suspect they will get a chance to argue about their city at some pont. Still, I wonder if they would have showed up if I had told them that we were going to subject some of them to extreme physical discomfort.

Here’s what we were up to, and why:

Last year at the BGLab in NYC, Colin Ellard and I ran a series of tours that tested the emotional effect of public space on participants. Among other things, we found that people reported being happier when they were exposed to plants and trees than when they stood in non-green environments. This was not a surprise. Decades of research has shown that exposure to nature makes us feel more calm, focussed, and able to cope. But recently, some studies in environmental psychology have suggested that exposure to nature does not just make us feel good: it can alter our attitude towards other people. It can make us feel more social, more trusting, and more generous.

If nature actually makes us nicer to each other, then the implications for urban design are huge. Berlin BGLab team member Corrine Rose agreed, and let me run an informal experiment to explore these concepts. Of course, I am no research scientist, and the BGLab is not a research institute. But it is a great place to test and talk about new ideas. It brings together willing, curious participants, and offers resources and logistical support for informal experimentation.

In the field

The plan was to see if two radically different sites would prompt markedly different behaviour in a couple of controlled altruism tests inspired by game theory. One test was easy. The other potentially excrutiating.

I chose two sites near the lab in Prenzlauerberg. The Green Site, Weinbergsweg Park, was lush, calm, and featured a pleasant view down a gentle slope to a broad pond. It was almost a caricature of the prospect-refuge view favored by evolutionary psychologists and landscape architects. The Grey Site was a triangle of concrete and cobblestone, hemmed in by car traffic, bike lanes, and six-story-high buildings on all sides of the intersection of Torstrasse and Schönhauser Allee.

Green Site: Weinbergsweg Park

Grey Site: intersection of Torstrasse and Schönhauser Allee

After a short introduction at the lab, we split into two groups. Peter and I led one group to the Green Site. Constantine and Kristoff led the other group to the Grey Site.

First, we asked participants to focus on the landscape around them for a few minutes, and write down words describing how it made them feel. The purpose was simply to immerse them in the landscape.

Then we invited them to play what’s commonly known as the Ultimatum Game. This is a simple exercise that involves an exchange between two anonymous players. Player A is offered 10 Euros for participating. The catch? She has to decide how many of those Euros she will share with an anonymous partner. That partner, Player B, then gets to decide whether to accept or decline the offer. If he declines, neither player gets anything. This game, conducted using a system of coded envelopes, was meant to test generosity, trust and cooperation.

Last, we invited a couple of volunteers to engage in a Cold Pressor Test. (This was a suggestion from neuroeconomist Paul Zak, who encouraged me to depart from the standard money-trading tests.) We brought out a bucket, a sack of ice, and two litres of water. Each volunteer had to stick her hand into the ice water up to the wrist. For every 10 seconds she could hold her hand in that water, we promised to donate 1 Euro to a good community charity in Berlin. (We delayed naming the charity until the test was over, but told participants that it worked to build community and educate Berliners.)

The Cold Pressor was a huge hit. Up until that point, we had banned talk between participants, in order to reduce social effects on the Ultimatum Game. But now, people started to cheer on the volunteers as they grimaced in discomfort. At the Green Site, an American participant even began coaching the cold press “victims” to focus on warm memories.

Cold Pressor Test at the Green Site.

Since we only used the Cold Pressor Test on two people per site, the sample size was really too small to offer useful comparisons. But it was heartening to see that at both sites, our brave volunteers endured some nasty discomfort in order to raise money for a good cause. In total, the four volunteers endured 523 seconds of cold, raising 52 Euros for the Prinzessengarten, a cool community garden I’ll get back to later.

Word cloudiness

The two sites elicited remarkably different emotional observations from participants, judging from the word clouds they made.

Participants at the Green Site were generous with their words. Seven of twenty wrote that the site was calm. Peaceful, relaxed, quiet and free were repeated several times. More than one person wrote safe, open and refreshing. Other words: childlike, thoughtful, balanced, leisurely, easy and bored. Almost all the words were positive.

Participants at the Grey Site shared fewer words. Two wrote: helplessness.  Other words included: isolation, nostalgia, distance, sadness, excess, loud, hatred, lack of calm, nervous, vulnerable.

Clearly the sites made people feel differently. But did they make them behave differently?

Culture vs. aesthetics

Given the markedly different emotional responses, and given the emerging literature on nature exposure and altruism, we expected the group immersed in the Green Site to be more cooperative and generous. Indeed, in the Ultimatum Game, A Players on the Green Site seemed to do just that. On average, they shared 5.8 Euros with their partners, while A Players over at the Grey Site shared only 4.9 Euros.

But then the results get complicated. While several offers at the Green Site were rejected by the B Players, every single offer at the Grey Site was accepted. Since a rejected offer means neither player getting anything, the group at the Grey Site actually made more money than the group at the Green Site. They were more cooperative, and thus reaped higher rewards.

What was going on? When we looked at the data, we saw a curious pattern.

At the Green Site, the offers were all over the map. Some people generously offered all 10 of their Euros. But two people offered only 1 Euro—and those offers were understandably rejected by players who told me later that they wanted to punish their stingy anonymous partners.

But over at the Grey Site, almost every Player A offered an even 5 Euros—half their money. (One Player A offered 4 Euros.) And every single Player B accepted the offer. I was at a loss to explain this uniform cooperativeness until, during our discussion back at the lab, one of the participants shouted out:

This is very German behaviour!” By which she meant that people were playing in a way that reflected cautious logic and an adherence to an egalitarian social norm.

This struck me as a rather broad stereotype, but most Germans I spoke to agreed with it: “Yes, that’s the German way!” they assured me.

When I probed the participants further, it emerged that almost all the participants at the Grey Site were native German speakers, while the Green Site featured a broad mix of languages and nationalities—a methodological error introduced by our translators during the crush at the start of the workshop.

I had failed to ensure a random selection in the groups!

So what did we learn in our non-scientific exercise? Well, we might imagine that the terrible, rainy weather reduced the altruistic effects in the green environment. The park, usually full of children and sunbathers, was desolate. But this is mere speculation. I think the most powerful lesson is that social and cultural effects can overwhelm environmental effects on altruism. The most important factor in predicting people’s behaviour in our Ultimatum Game was not a person’s location, but whether or not she was German! Members of the more-German group were more likely to offer 5 Euros, and Players B were more likely to accept that offer, than members of the more international team.

I checked the academic literature on the Ultimatum Game. One meta-study of ultimatum game experiments around the world found that a player’s nationality did not predict the offer she might make as a Player A, but it did predict whether Player B would accept or reject the offer. No, the study did not make a specific claim about Germans!

I hope that academics will continue to pursue these themes in rigorously controlled experiments. But I am intrigued by the upshot of our imperfect game, which is that  cultural systems can overpower the influence of aesthetics. Yes, green views make us feel good, and perhaps also alter our behaviour. But the nature effect is not as powerful as the influences of culture.

This doesn’t mean that landscape design does not matter for sociability. City spaces can speed us up or slow us down. They can nudge us together or pull us away from each other. Berlin, with its juxtaposition of socialist, market, ancient and modern architectures and landscapes, offers plenty of evidence of this. I’ll explore that in my next post.

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Are apartment residents more lonely and less trusting? @VancouverFdn study says yes.

As the Vancouver Foundation starts to dig deeper into its Connections and Engagement survey results, it is finding plenty to worry about in our increasingly dense, hybrid city.

The latest statistical dispatch has this disquieting salvo for Vancouverism:

People living in high rise towers were about half as likely to say they had done a favour for a neighbour as were people living in detached homes.

They were much less likely to know their neighbour’s names. They were much less likely to trust their neighbours.They were less likely to believe that their neighbours would return a lost wallet or purse. They felt alone more often. They had difficulty making friends.

Considering that social trust and relationships are the most powerful ingredient of human wellbeing, this is, at least on the surface, a condemnation of the residential tower as a veritable loneliness machine.

But we should not jump to conclusions just yet. UBC Economist John Helliwell reminded me a couple of years ago that these correlations might be less causal than, say, residential tenure. IE: people tend to be more trusting and connected if they have lived somewhere for a long time. Could the low trust scores for high rise dwellers have more to do with the fact that they are more transient? Perhaps further Vancouver Foundation analysis will tell…

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Biophelia and Berlin: can green space make urbanites kinder?

Is it possible to design cities in a way that makes people nicer?

I began asking this question at the BMW Guggenheim Lab last year, when Colin Ellard and I found that certain places in NYC’s Lower East Side caused our tour participants to feel more or less happy than others. What made people cheeriest? A humble community garden in Sara Roosevelt Park. This reflected a mountain of existing research showing that contact with nature makes us feel refreshed, happier, and better able to cope with everyday challenges.

But recent research in environmental psychology suggests that contact with nature does not just make us feel good: it alters our attitude towards other people. What’s more, nature immersion can cause this prosocial effect within an hour or less. One experiment found that participants who spent just a short time looking at nature actually expressed more social and less materialistic life goals than people who had been gazing at a grey cityscape.

I’m certainly no research psychologist, but I love to play with these ideas, and the BGLab, which has now set up shop in Berlin, has offered me that opportunity. This July, I’ll be inviting Berliners on a psychogeographic tour of Prenzlauer Berg. The price of admission? Play along with my informal experiment. We will visit two very different sites: a lush parkscape, and a barren, concrete island. Once we get immersed in either landscape, we’ll engage in some games to test just how generous and trusting participants are in that place and time.

Here’s the terrain. If you’re a Berliner, perhaps you can suggest a particularly blank expanse of concrete for us to visit. They seem to be few and far between:

Why use game theory? Because it provides fun and quick (1–5 minute) games that tell us about everyday ethical dilemmas that involve altruism and trust. For example, in the ultimatum game, one player must choose how much of a gifted sum of money to share with an anonymous partner. The partner may accept or refuse the offer. If she accepts, they both receive the agreed-upon sums. If she refuses, then they get nothing. Their decisions will be based upon their private calculations of rewards, but also upon how trusting and cooperative they are at that time.

I hypothesize that people will play these games differently when they are experiencing effects of nature exposure. They might be more altruistic, creating outcomes where all players benefit. The implications for urban planning are significant. At very least, they will give us something to argue about over some nice German beer once we’re done!

I’d love to hear any thoughts on methodology. Otherwise, stay tuned for results!

Posted in architecture, behavioral economics, science of happiness, sharing, social capital, Uncategorized, urban design | Tagged , , , , , , , | Leave a comment

Mr. Mayor, tear down this wall! (in colour)

Vancouver planners and engineers have come up with a compelling plan for removing the Georgia and Dunsmuir  Viaducts. If realized, this plan will replace an underused fragment of freeway infrastructure with neighbourhoods, parks, and one grand boulevard. Take a look at their gorgeous presentation, below. Whoever produced it should at least get the prize just for their sexy PowerPointing:

Interestingly, the team starts by making an economic case: that the viaducts are money-suckers. But look closely at the renderings. They include creative solutions for traffic, including a grand boulevard ramp to get cars from almost sea level up the escarpment to downtown. There seems to be a bike bridge in there, too. The selling points:

–big parks, beautifully connected to Chinatown and the DTEastside

–big real estate lift: turning the blocks east of Gore into grid of towers and mid-rise

–minimized construction disruption: by fusing and nudging Pacific and Expo Boulevards, the Big New Road avoids the snarl created where the Skytrain line currently dips almost to ground level

Some thoughts:

–By putting all its eggs into one big park, the plan short-changes eastern neighbourhoods. The block east of Main Street should be considered for a plaza or smaller park. With the opening of The Union, Harvest and other businesses, Union Street is already becoming a vibrant stretch, and people are already using the lawns  north of the viaducts.

–The plan still pours east/west traffic down Prior Street. This is a wound ripping through Strathcona that can be fixed to satisfy both neighbours and commuters–with benefits even for the Port of Vancouver. The new Pacific Boulevard should flow slightly south, into Malkin Street. A bridge at the east end of Malkin to Clark Drive would end conflict at the rail crossing. And Strathcona might become whole again. The city was actually talking with the Feds about this at one point.

–This neighbourhood is ripe for a district energy utility. A small, clean energy plant could burn wood waste brought in by barge, and hook into current systems, thus reducing the need for the gas-fired plant at the west end of the current viaducts (which currently ranks as one of the city’s biggest source of  ghg emissions). If planned creatively, a dock and plant could become a unique feature of the neighbourhood. Greenest City Action Team, get on it!

This is something we should all be talking about: OPEN HOUSE DATES/TIMES HERE

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Meet the Straphanger tonight in Vancouver

Taras Grescoe is a self-proclaimed straphanger:  He adores public transit so much, he spent the last couple of years riding systems around the world, from Bogota to Moscow. The resulting book–titled Straphanger, of course–is equal parts travelogue and manifesto. For Grescoe, the public bus is no Loser Cruiser. He argues that if we change the way we move around our cities, we can not only save the world, but produce better, more joyful places.

I’ll be interviewing the Straphanger himself tonight at the Vancouver Public Library. Grescoe will show us images from his strange journey, and we will argue about the future of getting around in cities. If you are a dedicated car driver, you may want to come down and harass him.

Deets:
Taras Grescoe at the VPL Main Branch
Alice McKay Room
May 7, 7pm
Free

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